What is Amazon Care?
Amazon care is an on-demand health care service. It combines the best parts of virtual care with a new approach to in-person care that brings clinicians directly to the patient at their home or office location.
It is currently designed to coordinate care for Amazon employees and their family members.
However, Amazon has plans to offer Amazon care to other employers and has announced that it will expand the service to all 50 states in 2021.
How Does Amazon Care Work?
Amazon Care gives users access to a mix of in-person and virtual medical care in the home
The Service incorporates a telehealth app, prescription delivery, and the option to schedule a visit with a physician at patients’ homes and offices.
Users pay for consultations and medications via Amazon.com.
Services are coordinated using the Amazon Care app, with Amazon sending a medical professional into a patient’s home when needed.
Through the mobile app, you can message, talk, or video chat with doctors and nurses.
In some locations, the healthcare workers can visit employees at work or in their homes for exams and labs.
Additionally, Amazon Care also arranges prescription deliveries where necessary.
Which States have Amazon Care?
Here is how Amazon has rolled out its Amazon Care program:
Seatle Area Pilot
Amazon Care started as a pilot service for Seattle-area Amazon employees and their families in 2019.
Currently, Amazon employees in the greater Seattle area have access to Amazon Telehealth services.
Washington State Expansion
In September 2020, Amazon announced that it would be expanding its Amazon Care app-based services to the rest of it’s employees in the state of Washington.
Expansion to all 50 States (to Amazon Employees)
By the summer of 2021, Amazon Care will be expanded to all 50 states to cover all Amazon employees and their families.
Amazon currently has nearly 800,000 employees in the United States.
Expansion to other Employers
Furthermore, by the Summer of 2021, Amazon Care will be offered to other private employers nationwide.
Here’s what we know as of March 2021
As of yesterday, Amazon Care is available to other employers in Washington State.
Starting in summer 2021, Amazon Care’s virtual services will become available to Amazon employees and other employers in all 50 states.
Amazon Care’s in-person services will become available in major cities across the country starting with Washington, D.C., and Baltimore as two initial targets.
As of March 5th, Amazon Care has incorporated in the following state:
- New Hampshire
- Rhode Island
- South Carolina
If you have further questions about Amazon Care, Telehealth, Virtual Care, or At-Home-HealthCare, please let us know in the comments section below.
Be sure to check out our other articles about TeleHealth, including:
What is Amazon Care?